--- On Thu, 6/23/11, Online Customer Care wrote:

From: Online Customer Care
Subject: Homedepot.com: Contact Us Lead - Customer Care Reference Number 50650904 (KMM19009440I15977L0KM)

Date: Thursday, June 23, 2011, 2:18 PM

Thank you for contacting The Home Depot Customer Care.

I am very sorry that you are receiving our advertisement flyers in
Spanish.

We appreciate your comments and concerns.  Please know that our
advertising campaigns have one simple objective -- to communicate with
audiences in the most effective way possible. Based on your feedback, we
will take a closer look at our direct mail program, looking for ways to
improve our multi-lingual distribution in your area.

The Home Depot is committed to increasing customer satisfaction and
improving the shopping experience for all of our customers in the
increasingly diverse communities where we operate.

Please know that we will contact our Advertising Department to research
and correct the matter.

Thank you again for your feedback and for choosing The Home Depot.


Sincerely,

Cecilia Sojo

Resolution Expeditor
The Home Depot - Email Team
2455 Paces Ferry Rd. B4
Atlanta, GA 30339
Phone: (770) 433-8211 Ext 76558 or 1-800-654-0688 Ext 76558
Fax: (678) 556-7614

Customer FIRST!
Schedule - Monday-Friday 11:00am-8:00pm EST.
Please contact Agnes Santiago, Extension 76493 in my absence


Original Message Follows:
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Contact Us Form Message From:
Submitted: 06-23-2011 09:50:51 AM EDT
Address1:
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Subject:  Contact Us Lead
Area of Interest:  null
Topic:  feedback_retail_store
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Comments: I decided to boycott The Homedepot, I do not want to get your
flyers in SPANISH, I'm an AMERICAN living in the good ol US of A,
Not Mexico, Spain or Honduras, This is my country and HERE WE SPEAK
ENGLISH!!!!


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